“Somewhere in the United States, no matter what the problem, some nonprofit organization is solving it.”(Peter F. Drucker)


CLASS’s holistic approach ensures recommending and/or providing complete solutions to the Nonprofits (NPOs), designed around their needs The focus on providing complete and holistic solutions ensures that the NPOs do not have to expend their scarce internal managerial bandwidth in searching for solutions, which may not even be compatible with their needs Therefore when an NPO approaches us we don’t tell them what service we can offer, instead we try to understand their managerial need and try to solve the same and interim of this process we offer multiple solutions, which can range from a marketing need to a human resources management

CLASS believes that any solution that is provided to NPOs must be targeted towards their pain areas – invariably stemming from the lack of management expertise – and hence, cannot be offered as “a “canned”” solution. The solution must be tailored to the problem faced by the NPO and that the skills required, be it IT, finance, marketing or HR, must be integrated to build and deliver a coherent overall solution. The underlying principles all CLASS teams will adhere to while executing any project are:

  1. Provide a tangible benefit to the client

  2. Deliver assistance in a timely manner

  3. Minimize the amount of financial resources required from clients.


Following is a list of focus areas that showcase few of the competencies of our volunteer consultants:

Human Resources Practice

  • Manpower Planning
  • Recruitment and Staffing Policy and Plans
  • Interview Designing
  • Volunteer Management Policies
  • Employee Policy Manuals
  • Functional Needs Assessments
  • Orientation, Inductions and Training Programs
  • Performance Evaluations
  • Motivation and Recognition Management
  • Cause Marketing
  • Executive Development
  • Organization Audit

Management Strategy Practice

  • Business Planning
  • Strategic Planning
  • Major Gift Development Campaign Plan
  • Board Governance &¬†Committee Structuring
  • Organization Development
  • Program Development

Marketing and Creative Practice

  • Marketing Research and Analysis
  • Competitive Analysis
  • Communication and Messaging Strategy
  • Brand Management
  • Promotion
  • Collateral Designing: Brochures, Flyers, Advertisements, Marketing Kits, Reports, etc.
  • Sales Plan
  • CRM- Community Relationship Management
  • Media Plan
  • Cause Marketing
  • Web Designing and Web marketing

Technology and Product Development Practice

  • Web Software Applications Development
  • Information Technology Planning
  • Technology Analysis
  • Business Process Reengineering
  • Information Systems Effectiveness Analysis
  • Functional Needs Assessments
  • Software Package Evaluation/Selections
  • Contact Management
  • CRM (Community Relationship Management) solutions

Finance Practice

  • Pricing Strategies
  • Cost Reduction
  • Fee- based revenue models
  • Financial Performance Evaluations
  • Management Information System
  • Miscellaneous